Returns & Exchanges
At Plus One Experience, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your purchase isn't the perfect fit for your lifestyle, our dedicated team is here to ensure your exchange or refund is processed swiftly.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing